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Whatever the size of your organisation, whatever sector you operate in, and whatever stage you have reached in your digital journey, cyber security must be treated as a critical priority. In particular, ransomware remains a growing threat, with global bad actors mounting a range of increasingly sophisticated, aggressive attacks in an attempt to gain control of organisations' critical data. With cyber criminals' increasing use of bots, and the ongoing evolution of IT infrastructure creating new attack vectors, securing against such attacks often presents a constantly moving target.

Now more than ever, communication is the lifeblood of innovation and business growth. From traditional telephony and email to online chat and video calling, and now the next generation of AI-powered chatbots and contact centres, the range of tools we use to communicate and collaborate with customers and colleagues continues to grow. With the modern dispersed workforce and a high standard of omnichannel customer service expected as standard for customers, it's an exciting time for sure, but how do you stack the right UC flavours for your organisation's needs?