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Organisations' reputations rise and fall depending on the security of their critical data. Even the smallest breach will not just lead to serious operational disruptions, but likely result in costly fines and potentially irrecoverable reputational damage. And the heightening threat landscape shows no signs of slowing down, with cyberattacks increasing in frequency and scale. Consider these recent statistics:
Solution-focused networking, 30+ IT 'flavours', and your own, bespoke solution stack
Our increasingly interconnected world demands interconnected solutions, but putting this into practice often means engaging with multiple suppliers to achieve the desired result, which can often prove costly, time-consuming, and difficult to manage.
Now more than ever, communication is the lifeblood of innovation and business growth. From traditional telephony and email to online chat and video calling, and now the next generation of AI-powered chatbots and contact centres, the range of tools we use to communicate and collaborate with customers and colleagues continues to grow. With the modern dispersed workforce and a high standard of omnichannel customer service expected as standard for customers, it's an exciting time for sure, but how do you stack the right UC flavours for your organisation's needs?
The modern business is truly 'always on'. Delivering the service quality and availability customers and end users have come to expect requires IT infrastructure to be highly secure and highly resilient, while still maintaining the flexibility to adapt to the unexpected. Put simply, any period of downtime, no matter how brief, will have a serious effect on your profits and reputation - potentially irreparably so.
We live in a truly interconnected world, which means organisations' day-to-day operations depend on a growing range of platforms… all of which require their own licensing arrangements. For many years, the provisioning and management of employees' software licences was relatively straightforward, with IT teams typically providing software keys on hardware dongles. However, the emerging dominance of Cloud-based services and an increasingly dispersed workforce - all of whom will require different combinations of software solutions - means a number of previously hidden challenges are revealing themselves…